Prism Network

Our climate is changing – and according to latest industry figures – subsidence claims are on up.

More and more of your policyholders will be seeing the visible signs of their properties subsiding with cracks and gaps appearing on their walls.

But don’t worry, we can offer you an alternative, but more efficient way of handling these types of claims to benefit everyone.

From the moment your policyholder makes a claim, we’ll work hard to settle it quickly and seamlessly on your behalf – using our streamlined processes.

Having invested heavily in cutting-edge technology, we offer a choice of channels for policyholders to communicate with us.

If necessary, we’ll arrange for one of our specialists to visit the property, examine the damage, determine the cause, and validate the claim. The tradespeople and industry professionals we send to every job are highly-skilled and highly-trained in all types of subsidence scenarios.

Depending on the condition of the building, there are a number of actions we can instigate and see through to completion on your behalf. For example, we can organise for minor repairs to be done by our network of tradespeople. Or in drastic circumstances, we may need underpin a property. Alternatively, our experts may decide it’s a case of watching and waiting to see how the subsidence progresses.

Whatever’s required, you’ll be able to keep on top of the claim via our 24/7 online portal that shows you exactly what’s happening – including all the evidence we’ve collected, the reports we’ve produced, and every bit of correspondence and communication that’s taken place.

We’re so confident in our business model, we’d be happy to demonstrate the powerful comparisons between our way of working, and others in your industry.

Services Include



Building Reinstatement

Roofing Work

Electrical Works

Plumbing and Gas Works

Non-intrusive Leak Detection

Flood clean-up

Flood Restoration

Water Removal

Structural Drying Service


We manage a nationwide network of vetted contractors for catastrophic disasters and minor repairs.

Prism network are a corporate member of the BDMA

Prism Network Services

Real time access to our online secure metrix Claims Management system 24/7 365 days a year

Prism Network Subsidence

Our Customer Service is Gold Standard

Insurance and property clients alike not only benefit from great customer service, but also save money and improve customer retention.

Get In touch with Prism Network

Our proven track record

"Prism Network employs good old fashioned common sense when it comes to disaster recovery, which not only leads to a reduction in overall indemnity spend, but also happy customers"
QBE | "Since we have utilised the services of Prism to support our third party property claims handling we have seen a positive impact on our overall indemnity spend."
QBE| "Third party property claims are unfortunately a common occurrence and it’s great that we can rely on Prism to provide a customer focussed, pro active solution to our needs."
QBE| "The MI provision allows us easily to identify the savings that are being made, and also adherence to agreed SLAs."
QBE| "Prism react quickly to our requests, and are flexible enough to tailor their provision as required."
QBE| "Prism understand our organisation and always look to ensure their service matches both our needs and also those of our customers"

Our Accreditations

Our Accreditations

Get in touch

0116 216 8630

Prism Network Limited
Chantry House
Grange Business Park,
Enderby Road
Leicester LE8 6EP

Further Information

©2024 Prism Network.
All Rights Reserved.

Net Promoter Score

Privacy Policy   |   Site Map